Wednesday, April 13, 2011

Chapter 13: Electronic Commerce and E-commerece RQs

2. Is e-commerce possible without the Internet? Explain your answer.

It is possible but today e-commerce is largely Internet based. Most business executives believe that the Internet is essential or important to their company's success. It continues to grow at a rapid pace.

3. Describe the three forms of commerce.

Business-to-business (B2B)- It represents interorganizational information systems. A company handles transactions within its own chain and with other businesses and organizations, such as its suppliers, distributors, and bank.

Business-to-consumer (B2C)- It represents retail transactions between a company and individual customers. Examples are dot com companies such as Amazon.com and E*Trade.com

Consumer-to-consumer (C2C)- It represents individuals, organizations, or companies that are selling and buying directly with each other via the Internet such as eBay.


4. What are the purposes of an intranet? What are the main characteristics of an intranet?

The purpose of intranet is to provide users within an organization easy access to information. An intranet usually consists of a network, at least one computer with server software installed (TCP/IP) and other computers with client software installed (including TCP/IP and Web browsers). Physical networks such as LAN or WAN are used and most use Ethernet to physically connect computers, printers, and other hardware including middleware for physical communication connection.

5. What are three important ways companies use intranets?

Companies use intranets to provide employees access to important information for their jobs, to facilitate employees' teamwork and collaboration within also in departments, and to process internal company transactions online.

6. What is the purpose of an extranet? What are the main characteristics of an extranet?

The purpose of an extranet is to connect intranets of two or more companies in an e-marketplace. Some of the characteristics are a secure private network, a public network, and a virtual private network network.

7. Describe some of the issues a company must deal with to successfully conduct business with consumers over the Internet.

Some issues a company must deal with so that they successfully conduct business with consumers over the Internet is the speed of transactions, large, up-to-date product selection, ease of use, secure transactions, and after-sale features.

8. List the capabilities e-commerce should provide.

- have a Web Server, both hardware and software
- Server must have capacity to handle the initial traffic on the site or have the ability to expand as Website traffic increases.
-E-commerce software must provide access to business information and on-demand customer service, transaction processing, typical calculations for a transaction including computing taxes and shipping costs, and collect payments from customers accurately and securely.

9. Describe some ethical issues involved in electronic commerce.

-A person's private info being used without permission.
- issues of ownership
- tracking of user behavior on Web site
All this has to do with the ethical issues of privacy, intellectual property and such.

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